Patient Complaints

Our goal is to provide supportive health care to patients. We would like to know if you are dissatisfied with your care or if you feel that you have not received the proper medical attention.

Then do not worry, you can file a complaint, and your complaint will be taken very seriously and discussed with the department directed to solve it.

How do we process our patient complaints?

The Patient Relations team will promptly investigate all complaints and respond within 48 hours.

Some complaints require a longer period depending on the nature of the complaint and the need for further investigation in order to verify and discuss it and then resolve it and respond to the complainant.

FILLOUT THE COMPLAINT FORM BELOW

Our dedicated team will receive your complaint and get back to you.